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- What
languages are spoken by your staff ?
English, French
and Italian.
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What details I need to know for check-in and check-out days?
Unless
previously agreed with us, present yourself at our office on the Saturday
between 14.00 Hrs and 17.30 Hrs. For arrivals after 21,00 Hrs there will be a
surcharge of Euro 20,00 to be paid directly at our office. In case of any delay,
contact the office and give an estimated arrival time, we cannot otherwise
guarantee access to your accommodation.
- Present proof
of identity (passport/identity card).
- Pay the
balance for the apartment/villa.
- Pay deposit
agreed and communicated in advance for accommodation booked. Said deposit
to be refunded to you on departure after our checking that there has
been no damage to the property or furnishings.
- Unless
previously agreed with us, the accommodation must be vacated by 10.00 Hrs on the
day of departure; our staff will come to your villa/apartment to collect keys.
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What services will be offered by your office?
Welcome you at
our “Sorrento Holidays” office in Sorrento at Corso Italia 292, supply useful
information for your stay: road map and trails in the Sorrentine peninsula,
information on bus services, shops, restaurants and beaches near the property
reserved and indication of art and folkloristic events which may be taking place
during your stay.
- Lead you the
way to the apartment or villa you have booked.
- Many
other services listed on the
“SERVICES” page are available on request but not included in the price.
- Do you
provide bed linen and towels?
Yes, we will
provide bed linen (sheets and pillow cases) and towels (bath towels and face
towels).
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What do I do to confirm a booking?
Send a written
confirmation by e-mail or fax, including details of the booking and personal
details.
Click on
TERMS AND CONDITIONS (see: Payment procedures).
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What do I do to cancel a booking?
Click on
TERMS AND CONDITIONS (see: Cancellation and penalty clause).
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